Privacy Policy

Last updated: 28 September 2026

Revive Now respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a consultation, or use our services.

Revive Now is an aesthetic treatment clinic based at:

Revive Now
Dominion House
Castle Boulevard
Nottingham
NG7 1FJ
United Kingdom

Email: ree@revivenow.uk
Telephone: 0044 7956 859001

1. Who We Are

Revive Now provides non-surgical aesthetic and advanced skin treatments, including anti-wrinkle treatments, dermal fillers, skin boosters, laser hair removal, microneedling, chemical peels, polynucleotides and other aesthetic services.

For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Revive Now is responsible for your personal data collected through this website and in connection with our services.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide to us

This may include:

Your name
Email address
Telephone number
Appointment and consultation details
Your treatment preferences and enquiries
Information you provide through our contact or consultation forms
Information provided during a consultation
Relevant medical or health information where necessary to assess your suitability for a treatment
Treatment history and aftercare information
Photographs or images where these are provided or taken for treatment, assessment, progress monitoring or with your consent for marketing purposes
Any other information you choose to provide to us

Some information relating to your health may constitute special category personal data under UK data protection law. We only collect and use such information where there is an appropriate lawful basis for doing so.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Approximate location information
Referring website
Date and time of visits
Website usage and interaction information

This information may be collected through cookies and similar technologies.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and consultation requests
Contact you about appointments
Provide and manage treatments
Assess treatment suitability and maintain appropriate treatment records
Provide appropriate aftercare and follow-up
Communicate with you about our services
Process payments where applicable
Maintain accurate business and clinical records
Improve our website, services and customer experience
Respond to questions, complaints or requests
Meet legal, regulatory and professional obligations
Protect the security of our website, business, staff and clients
Send marketing communications where you have given appropriate consent or where otherwise permitted by law

We will only use your information for purposes that are compatible with the reason it was collected or where otherwise permitted or required by law.

4. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information on one or more of the following lawful bases:

Consent – where you have given us permission to use your information for a specific purpose.
Contract – where processing is necessary to provide services or take steps at your request before entering into an agreement.
Legal obligation – where we need to process information to comply with a legal or regulatory requirement.
Legitimate interests – where processing is necessary for our legitimate business interests and those interests are not overridden by your rights.
Vital interests – where processing is necessary to protect someone’s vital interests in exceptional circumstances.

Where we process health or other special category information, we will rely on an appropriate additional condition under applicable data protection legislation.

5. Medical and Treatment Information

Aesthetic treatments may require us to collect information about your medical history, medications, allergies, previous treatments, skin condition and other relevant health information.

This information is collected only where it is relevant to providing safe and appropriate treatment, assessing suitability, providing aftercare, maintaining treatment records, or meeting our legal and professional obligations.

We take additional care with health information and limit access to people who need it for legitimate purposes.

6. Consultation and Contact Forms

If you submit a consultation request, contact form or other enquiry through our website, we will use the information you provide to respond to your request.

Depending on the nature of your enquiry, information may be received by us through our website, email system, booking system or other service providers used to operate the clinic.

Please avoid submitting unnecessary sensitive or confidential information through a general website contact form.

7. Marketing Communications

If you have provided appropriate consent, we may contact you about:

New treatments or services
Special offers
Clinic updates
Relevant information about Revive Now

You can withdraw your consent or opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in a marketing message.

We will not sell your personal information to third parties for their own marketing purposes.

8. Cookies

Our website may use cookies and similar technologies to ensure the website works properly, understand how visitors use the website and, where applicable, support marketing or analytics activities.

Cookies may include:

Strictly necessary cookies, which are required for the website to function.
Analytics cookies, which help us understand website traffic and usage.
Preference cookies, which remember certain choices you make.
Marketing cookies, where used, which may help us understand or measure marketing activity.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings and, where provided, our website cookie settings.

Disabling certain cookies may affect how the website functions.

9. Third-Party Services

We may use trusted third-party service providers to help us operate our website and business. These may include providers of:

Website hosting
Email services
Appointment or booking systems
Payment processing
Website analytics
Website security
Communication services
Marketing and advertising services

Where third parties process personal data on our behalf, we take reasonable steps to ensure they provide appropriate security and handle your information in accordance with applicable data protection requirements.

Some third-party providers may process information outside the United Kingdom. Where this occurs, we will take appropriate steps to ensure that your personal data receives an adequate level of protection in accordance with applicable law.

10. Sharing Your Information

We do not sell or rent your personal information.

We may share information where necessary with:

Service providers working on our behalf
Professional advisers
Payment providers
IT, website and hosting providers
Booking or appointment providers
Legal, regulatory or governmental authorities where required
Insurers or professional advisers where reasonably necessary
Emergency or healthcare professionals where necessary to protect health or safety

We only share information where there is a lawful reason to do so and, where appropriate, only the information necessary for the relevant purpose.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain appropriate records, resolve disputes and comply with legal, regulatory, insurance or professional requirements.

Treatment and health records may need to be retained for longer periods than ordinary website enquiries.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own information, including keeping passwords and account details confidential.

13. Your Data Protection Rights

Under applicable UK data protection law, you may have the right to:

Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Ask us to restrict how we process your information in certain circumstances.
Object to certain processing, including direct marketing.
Request the transfer of certain personal information to another organisation where applicable.
Withdraw consent where processing is based on consent.

These rights are subject to certain legal exceptions and limitations.

To exercise a right, please contact us using the details below.

14. Right to Withdraw Consent

Where we rely on your consent to process personal information, you can withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

In some circumstances, we may still need to retain or process certain information where we have another lawful basis or are legally required to do so.

15. Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Further information about making a complaint is available from the ICO’s website.

16. Children’s Privacy

Our services and website are not generally directed towards children.

We do not knowingly collect personal information from children where it is not appropriate to do so. If you believe that a child has provided us with personal information unnecessarily, please contact us.

17. External Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.

Any updated version will be published on this page with a revised “Last updated” date.

19. Contact Us

If you have any questions about this Privacy Policy, your personal information or how we process your data, please contact us: